GT Motive for Insurers

The Benefits of Reducing Manual Intervention

side view of auto mechanic with tablet checking car cowl at mechanic shop

In the world of estimatics, the idea of reducing manual intervention focusses around creating less labour-intensive processes to increase efficiencies, and empowering businesses with real time, accurate information which take less time to manually decipher.

Essentially, reducing manual intervention means automating processes, working with partners and looking at ways to cut-down the need for human input without impacting results. And whilst this may sound daunting at first, there are a number of key benefits that come with it.

Reducing manual intervention can simplify processes

For the estimatics industry where masses of data is being processed between different solutions, minute by minute, it can be difficult and sometimes overwhelming to know where to look. But this is where moving from a manual process to a digital one, can really help.

Whether it’s sending a daily report of jobs completed or a thorough rundown of expenses ready for a Monday morning meeting, automating these actions to send to the right people at the right time, can be a huge benefit.

It reduces unnecessary admin time and presents the data in a format which is clear, concise and tangible. In other words, automated digital data means teams can spend more time making decisions, rather than looking for the data in the first place.

Reducing manual intervention can support the entire supply chain

Any delay in repair work, services, approvals or general communication can not only be frustrating, but also has a huge knock-on effect to the rest of the supply chain.

But, by removing the manual intervention of having assign these actions to a physical person and instead, using a digital solution, tasks can be assigned quickly, ensuring that the entire team have all required information, can track progress and then automate customer communication. More importantly, it allows stakeholders to create accurate scheduled delivery windows, greatly increasing customer satisfaction for the end user too.

Reducing manual intervention can eliminate human error

No manual task is ever bullet proof. It’s always possible for mistakes to be made when writing down metrics or costs, and it’s easy to miss a pricing update when there is so much data being transferred between stakeholders. However, when that manual intervention is removed or reduced, and instead automatically synced to the entire network, it makes it much easier to make firm decisions as the data will always be reliable.

Reducing manual intervention can help keep digital data secure

Keeping digital data secure and safe could mean moving to new technologies, protection tools and password, or system access rights. It could even mean using sophisticated MI reporting or integrating APIs with trusted partners too. But no matter what, in an industry which sees staggering amounts of data transferred between multiple systems on a daily basis, system security will always be a top priority. 

GT Global, for example, hosts over 100 TB of data and processes 60 million parts prices per month, from 175 different data sources. This enormous data stream feeds into daily updated prices and bi-weekly vehicle model updates; all of which allow stakeholders to enhance the reliability, efficiency, and sustainability of the claims process, removing the need for duplication of entry and any supplementary estimates.

All this data, however, is stored safely and securely online, eliminating the need for manual intervention to upload, download, print out or write down any of the information. It’s updated automatically and always to the most recent status, meaning that stakeholders can rest assured that no sensitive data will be left around for any passer-by to pick up.

Reducing manual intervention can cut-down workload

Automating manual tasks can have an incredibly positive effect on workload, and in some cases, it can even cut it in half.

In estimatics, a prime example of this is the partnership between GT Global and Autoflow, where users can benefit from automatic price updates which are shared across both systems instantly, eliminating the need for any manual intervention whatsoever.

Here, the two systems work in harmony to provide a more efficient process that can save repairers the monotonous task of rekeying into two different systems following changes in part prices. Instead, GT Global and Autoflow integrate seamlessly to share these price updates across both the estimating system and the body shop management system creating less room for error and more efficiency.

Our solutions do the work for you

From licensing flexibility and ease of deployment, to accessing the latest software versions over the cloud – reducing manual intervention can make for a much more efficient workflow. There will no longer be a need to sift through files for the latest pricing brochure, or waste time looking for complicated part names. Instead, businesses can pin-point the exact data they need at any time, and confidently trust that it’s up to date.

At GT Motive, our SaaS estimating solution allows our customers to instantly access the exact right data they need, from any location that has web access. Whether that be insurers demanding accuracy, or repairers seeking comprehensive information.

As a result, insurers, accident management companies and bodyshops alike, all rely on our estimating solution to support them in their supply chain, allowing for an overall improved experience for their claimant.

There’s no better estimating solution to support your supply chain than GT Motive, but don’t just take our word for it; try it for yourself.

Request your free GT Motive trial today.