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Why getting past ‘perceived pain’ can provide even greater benefits

automotive services

Imagine mapping out your day-to-day role by literally sticking a post-it note on the wall for each and every action you make. The painstaking task of thinking of exactly what you do, how you do it, when and why, would take up all the hours in day, Visualising all those tasks right in front of you is a scary thought.

But think about it this way; likewise, it could also means spending your precious time inputting information into different technology, solutions, and software.

Repeating these same daily processes can not only get monotonous, but also autonomous, and that’s something we tend to forget when working with data – we’re not machines, we’re human.

We’re surrounded by numbers, figures, and metrics all day in the world of automotive claims management, although we’re literally made up of everything but that. As humans, we panic if there’s an anomaly in our recognised patterns, and so we perceive ‘change’ as ‘pain’, something we are programmed to avoid at all costs.

But what is it exactly that makes us want to navigate away from change, how do we get past this, and how can we reap the benefits along the way?

Perceived pain: Our partners won’t be able to integrate with a new system

At GT Motive, our products are built from the ground up with the latest cloud technology, but that doesn’t mean we’re a closed book when it comes to working with our partners – quite the opposite.

The key difference with our platform is that we’re open and easy to integrate with, offering a vast range of existing partnerships to leverage different areas of the claim and repair process. Our open APIs and integration networks are something other estimating providers have conventionally avoided, whereas we offer a stronger, more holistic approach to claims management by using our estimating system as a platform of partnerships with both new and established technology providers.

What’s more, we also offer free access to ombudsman approved total loss valuations, presenting a complete portfolio for claim handlers and a one-stop-shop for supporting a claimant.

Not only are our solutions accessible for your partners to integrate with seamlessly, but we’re also able to help your business build an extensive portfolio of offerings, scaling up to increase demand and revenue.

Perceived pain: I can’t afford any business downtime setting up a new system

GT Motive is a fully cloud-based estimatics solution, which is easier, quicker and less disruptive to roll out across an organisation, even when replacing a traditional legacy service.

This is because our technology is intuitively designed to be set up online – with everything being software based, there’s no need for booking installations or physically moving any equipment.

What’s more, switching to our cloud-based infrastructure also comes with a host of benefits such as speed and accuracy and advanced data analysis, to increased productivity, acceleration of new business opportunities, and reduced IT overhead – to name but a few.

Our system maintenance, updates and enhancements can be made instantly through the cloud. No on-site visits, no downtime, and no loss of productivity. Everyone user operating on the same version, always.

Perceived pain: If it breaks then no one will know how to fix it

Actually, it’s quite the opposite.

Whereas repairers using legacy systems will need to train continuously, firefight bugs and have the risk of a single point of failure putting a stop to their operations, those using cloud-based solutions will benefit hugely by avoiding a ripple effect of problems.

For example, with GT Motive, there will no longer be a need to manage installation of new data or software updates, and you will experience zero delays in assessments being submitted and will even remove frictional cost. We also have a large team on hand should you ever need any support or help, with a proven track record of delivering.

For work providers, these risks are alleviated, as the claims process will always be up and running, and there will be no need to push down new data or software updates. Cycle times are also reduced, as is the stress on internal engineering.

Perceived pain: I don’t have the time to learn a new system

That’s great. So why don’t we see if we can get it to do more, do it quicker or do it better?

In estimatics, time is certainly money, and automating tasks can have an incredibly positive effect on workload. In some cases, it can even cut it in half.

A prime example of this is the partnership between GT Global and Autoflow, where users can benefit from automatic price updates which are shared across both systems instantly, eliminating the need for any manual intervention.

Here, the two systems work in harmony to provide a more efficient process that can save repairers the monotonous task of re-keying into two different systems following changes in part prices. Instead, GT Global and Autoflow integrate seamlessly to share these price updates across both the estimating system and the body shop management system creating less room for error and absolute compliance as the tools connect to one another seamlessly, and most importantly, our systems connection to body shop management technology has minimised the number of supplementary invoices because the assessments are correct and updated before the invoicing stage.

In other words – if you make that time today, you’ll be getting all that extra time back tomorrow.

Perceived pain: If it’s online, anyone could access it

In an industry which sees staggering amounts of data transferred between multiple systems on a daily basis, system security will always be a top priority for all stakeholders.

GT Global, for example, hosts over 100 TB of data and processes 60 million parts prices per month, from 175 different data sources. This enormous data stream feeds into daily updated prices and bi-weekly vehicle model updates; all of which allow the entire supply chain to enhance the reliability, efficiency, and compliance of the claims process, removing the need for duplication of entry and any supplementary estimates.

As a result, all this data is stored safely and securely online, eliminating the need for manual intervention to upload, download, print out or write down any of the information. It’s updated automatically and always to the most recent status, meaning that the entire supply chain can rest assured that no sensitive data will be left around for any passer-by to pick up, and absolute data compliance is adhered to.

Perceived pain: I’m no good with technology

Not only has the GT Motive solution been great at driving productivity and cost savings for many businesses, it’s also incredibly user friendly.

Our solution has been built to connect all stakeholders and network partners within a single platform, offering a modern and intuitive solution for complete claims management that reduces claims costs and cycle times, whilst increasing efficiencies.

Our solution is completely cloud-based and drives effective collaboration through both accurate data and an open, collaborative approach.

This means we’re able to fully ensure that our data is always up to date, accurate, and readily available, from anywhere and at any time. In fact, our prices are updated automatically and daily in our solution, with new vehicle models being added fortnightly, making us the most reliable and credible estimatics solution.

So, why should you choose GT Motive?

Don’t just take our word for it; experience our solution for yourself.

Request your free trial today.

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